Terms of service

1. Who you are contracting with

KODEx is operated by Kura Notes LLC (“we”, “us”). By creating an account or using the service you agree to these terms. If you are agreeing on behalf of an employer, you confirm you are authorised to bind them, and “you” means both of you.

2. What the service is, and is not

KODEx is a reference. It gathers what public bodies publish about codes, policies and payment, and shows each statement with its source and the date it was last checked.

It does not decide whether a service is payable, whether a payer covers it, whether codes may be billed together, or what to do about a denial. It is not legal, medical, coding, billing or compliance advice. The limits are set out in full at what KODEx does not do, which forms part of these terms. Read it before relying on anything here.

You are responsible for every claim, appeal and submission you make. Where a payer’s own document and this application disagree, the payer’s document governs.

3. Your account

• You must be at least 18 and using KODEx for your work.
• Sign-in is by a code sent to your email address. There is no password to choose or lose.
• An account is for one person. Do not share credentials or let others sign in as you.
• You are responsible for activity under your account and for keeping access to your email secure.
• Tell us at support@kuranotes.app if you believe someone else has used your account.

4. Acceptable use

You agree not to:

• extract the contents in bulk, by scraping or other automated means (including to train AI models), or build a competing dataset or product from them
• resell, sublicense or redistribute the service or its contents
• share one account among several people, or circumvent the free-tier limit
• enter protected health information or any patient-identifying detail — see below
• attempt to defeat access controls, or probe, scan or test the security of the service without our written permission
• use the service to break any law, or any licence you hold for a code set

We may suspend or close an account that breaches this section, and will say why.

No patient information. KODEx is not designed to receive protected health information (PHI) as HIPAA defines it. Kura Notes LLC is not your business associate and will not sign a business associate agreement. Do not enter patient names, dates of birth or service, member, claim or record numbers, addresses, or anything else that identifies a patient, in any field — including search, notes, drug sheets and problem reports. If you do, you are responsible for that disclosure, and we may delete it.

5. Third-party material, licences and your content

Most of what KODEx holds is published by the United States government and is not subject to copyright in the United States. Some material, such as commercial payer policy titles and summaries, belongs to its publisher and is shown with attribution and a link to the original.

Some code sets are licensed by the bodies that own them — CPT® by the American Medical Association, CDT® by the American Dental Association, and the CARC and RARC lists by X12 — and their descriptors are not included here. Where a page names such a code, KODEx shows the code itself and, at most, its own plain-language summary. Holding a licence for those code sets, where your work requires one, is your responsibility. Nothing in these terms grants you any right in them.

CPT® is a registered trademark of the American Medical Association, and CDT® of the American Dental Association. KODEx is not affiliated with or endorsed by CMS, FDA, the National Library of Medicine, the AMA, the ADA, X12 or any payer.

We grant you a limited, non-exclusive, non-transferable licence to use KODEx and to print or export reasonable portions for your own and your team’s internal work. You keep ownership of the notes, sheets and other content you enter, and grant us the licence needed to store it and show it to the people you choose. If you send us feedback, we may use it without obligation to you.

6. Free tier, subscriptions and billing

• A free account may make 5 searches a day. The limit may change; we will say so before it does.
• Individual costs $59 per month, or $590 per year, charged in advance, and renews automatically each period until cancelled.
• Pro costs $99 per month, or $990 per year, charged in advance, and renews automatically each period until cancelled.
• Team seats cost $49 per seat per month for 1–4 seats; $42 per seat per month for 5–9 seats; $35 per seat per month for 10 or more seats, every seat at the rate the total reaches, or ten times the monthly rate per seat per year, from 2 seats. The team’s owner pays for every seat. Adding seats, or moving to a dearer plan, is charged at once for the rest of the period; removing seats or moving to a cheaper plan is credited against the next invoice.
• Payment is handled by Stripe. We never see or store your card details. Your use of Stripe is subject to Stripe’s own terms.
• Automatic renewal. A subscription renews automatically at the end of each period, at the price shown when you subscribed, and is charged to your payment method until you cancel. Before you pay, the page shows the price, how often it renews and how to cancel.
• You may cancel at any time, online, from Account → billing portal, without contacting us. Cancellation takes effect at the end of the period you have paid for, and you keep access until then.
• Fees already paid are not refunded on cancellation. Removing seats or moving to a cheaper plan gives a credit against future invoices, not a refund. If something on our side kept you from using what you paid for, write to support@kuranotes.app and we will put it right.
• Prices may change with at least 30 days’ notice by email. A change takes effect at your next renewal, and you can cancel before it applies.
• Fees exclude any sales or use tax, which is added where the law requires it.
• If a payment fails, we may suspend the subscription after telling you.

7. Availability and changes

We aim to keep KODEx available but do not promise it will be uninterrupted or error-free. We may change, add or remove features, and may change which publishers are covered. Where a change materially reduces what a paid plan does, we will tell subscribers by email before it takes effect.

8. No warranty

The service and its contents are provided “as is” and “as available”, without warranty of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy or currency. We do not warrant that the data is complete, current or free from error. Some jurisdictions do not allow the exclusion of implied warranties, in which case the exclusions above apply only so far as the law permits.

9. Limitation of liability

To the fullest extent the law allows, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data, or denied, delayed, reduced or recouped claim payments, however caused and on any theory of liability, even if advised of the possibility.

To the fullest extent the law allows, our total liability arising out of or relating to these terms or the service is limited to the fees you paid us in the twelve months before the event giving rise to the claim, or one hundred United States dollars if you paid us nothing.

Nothing in these terms excludes liability that cannot be excluded by law, including for fraud or for death or personal injury caused by negligence.

10. Indemnity

You will indemnify and hold us harmless against any claim, loss or expense (including reasonable legal fees) arising from your use of the service, your breach of these terms, or any claim, appeal or submission you made in reliance on it.

11. Termination

You may stop using the service at any time, and delete your account yourself from Settings or by writing tosupport@kuranotes.app. Deleting an account ends its subscription at once, and unused paid time is not refunded. We may suspend or end access for breach of these terms, for non-payment, or if we stop offering the service — in the last case we will give reasonable notice and refund the unused part of any period you have paid for. Sections 5, 8, 9, 10 and 13 survive the end of this agreement.

12. Changes to these terms

We may update these terms. For a material change we will give at least 30 days’ notice by email to account holders, and the new version takes effect on the date shown at the top of this page. Continuing to use the service after that date means you accept the change.

13. Governing law and disputes

These terms are governed by the laws of the State of Georgia, without regard to its conflict of laws rules. The state and federal courts located in the State of Georgia have exclusive jurisdiction, and both parties consent to that venue. Before filing anything, please write to support@kuranotes.app: most things are quicker to fix than to argue about.

14. Everything else

• These terms, together with the privacy policy and the disclaimer, are the whole agreement between us about the service.
• If any part is held unenforceable, the rest stands.
• Not enforcing a term once does not waive it.
• You may not assign this agreement; we may assign it to a successor to our business.
• Neither party is liable for delay caused by events outside its reasonable control.

15. Copyright complaints

If you believe something on KODEx infringes your copyright, send a notice meeting 17 U.S.C. § 512(c)(3) to support@kuranotes.app. We remove infringing material, and close the accounts of repeat infringers.

16. Accessibility

We aim to meet WCAG 2.1 AA. If something here is hard to use with your assistive technology, write to support@kuranotes.app and we will help, and fix it.

17. Contact

Kura Notes LLC. Email support@kuranotes.app. A postal address for formal notice is available on request.

California users: under Civil Code § 1789.3 you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.